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Category: COVID-19


Two E911 call agents test positive for COVID-19

The Department of the Interior and Local Government (DILG) has temporarily rerouted all Emergency Hotline 911 (E911) calls to local call centers after two of its call agents tested positive for COVID-19.
DILG Spokesperson and Undersecretary Jonathan Malaya said that all of their Emergency Telecommunicators (ETC), including the 10 Department of Health COVID Hotline agents assigned to E911, are under home quarantine as a safety precaution while the 911 National Call Center (NCC) is being disinfected, proper ventilation is being installed, and contact tracing is being conducted…

September 1, 2020