Mayor Gasataya launches OBO e-Kiosk for digital permit applications

September 19, 2025

Mayor Greg G. Gasataya, accompanied by and City Administrator Atty. Mark Mayo and Engr. Amy Tentia, Office of the Building Official – OIC, on Thursday afternoon launched the new e-kiosk system. This initiative will digitalize the processing of both Building and Occupancy Permits.

The new system enables applicants to register, submit requirements and track progress online. Mayor Gasataya said that this is part of the city’s effort to implement a “no face-to-face policy” in government transactions, aimed at eliminating fixers and enhancing service speed and transparency.

“Not only will there be no face-to-face requirements, but the system also ensures efficiency and transparency. Our goal is to make things easier for the business sector while removing old practices,” said Mayor Gasataya. He noted that minimal in-person steps are retained to allow OBO staff to verify the official seal of submitted documents.

Mary Jean Abarisco, 52, an applicant who tested the system during the launch, remarked, “This is really much faster and so much better. Before, I used to get tired from going back and forth, carrying all my papers. With this new system, it saves time and you don’t waste hours just waiting. It’s quicker and definitely an improvement.”

• Process for Building Permit Applications:
1. Register online and upload the application.
2. Submit the application and obtain a barcode.
3. OBO will review documents for completeness online.
– If incomplete: a Notice of Deficiency will be issued.
4. OBO re-checks documents during evaluation.
– If still incomplete: another Notice of Deficiency will be issued.
5. OBO evaluates the application.
– If insufficient: resubmission is required.
6. Pay the required fees.
7. Building Permit is approved and released.
• Process for Occupancy Permit Applications:
1. Register online and upload the application.
2. Submit the application and obtain a barcode.
3. OBO checks documents for completeness online.
4. OBO verifies documents.
– If incomplete: a Notice of Deficiency will be issued.
5. OBO conducts verification and inspection.
– If incomplete: another Notice of Deficiency will be issued.
6. Pay required fees.
7. Occupancy Permit is approved and released.

Mayor Gasataya assured residents that the system is user-friendly, designed to be as simple as using a cellphone, even for those who are not tech-savvy.

Applicants can now apply online through the following links:
– Building Permit Application: [https://tinyurl.com/BCDOBOONLINE](https://tinyurl.com/BCDOBOONLINE)
– Certificate of Occupancy Application: [https://tinyurl.com/BCDCOAONLINE](https://tinyurl.com/BCDCOAONLINE)* (Bacolod City Communications Office text & photos)