CLMMRH Receives Certificate of Excellence for Hospital Operations and Patient Safety

Corazon Locsin Montelibano Memorial Regional Hospital (CLMMRH) has been awarded a Certificate of Excellence by the Department of Health (DOH) during the Integrated Hospital Operations and Management Program (IHOMP) Conference held at Best Western Plus Metro Clark, Angeles City on August 28, 2025.

The award recognizes CLMMRH as the 2nd-Highest-Rated Integrated Hospital Operations Management Standard Compliance awardee, a testament to the hospital’s exemplary performance in the quality domains of Integrated People-Centered Health Services (IPCHS) and Patient Safety.

Under IPCHS, this recognition reaffirms the Public Information and Assistance Desk’s (PIAD) role in advancing customer satisfaction by effectively managing complaints and strengthening the feedback mechanism. Innovative programs such as the OPD TeleSkedyul and TeleKonek initiatives have enhanced accessibility, convenience, and patient engagement in hospital services.

For Patient Safety, the hospital’s Nursing Service Division has demonstrated excellence through its robust Incident Report Management Committee (IRMC). By shifting from a culture of blame to a culture of accountability, the division has fostered an environment where patient safety is prioritized, and continuous learning is embedded in everyday practice.

The award was formally signed by DOH Secretary Teodoro J. Herbosa, MD, highlighting CLMMRH’s consistent commitment to strengthening hospital operations, ensuring safe and efficient services, and upholding people-centered healthcare.

CLMMRH extends its heartfelt congratulations to all personnel from frontline staff to administrative units who dedicated their skills, time, and efforts to achieving compliance with IHOMP standards. This milestone serves as a reminder that collective commitment and teamwork drive the hospital’s mission of providing quality healthcare for all.* (John Michael Gabriel T. Zaragoza – IHOMP Head Via Horizon)