Negros Power Activates Full Contingency Plan Ahead of Typhoon Tino

In preparation for the possible impact of Typhoon Tino, Negros Electric and Power Corp. (Negros Power) has placed its operations under Red Alert, ensuring round-the-clock readiness of its personnel and facilities across all service areas.

The company has mobilized all field and command center personnel to respond quickly to any power interruptions. Mobile warehouses are being activated for logistics support, while sleeping quarters are prepared at the office for teams working extended hours.

Negros Power’s contingency manpower covers Bacolod, Talisay, Silay, Murcia, Bago–Ma-ao, and Don Salvador Benedicto (DSB) with the following deployment:
• 36 Response Teams (RT)
• 9 Quick Response Teams (QRT)
• 14 Line Teams (LT)
• 8 Support Crews (SLP Team)
• 12 Support Crews (Metering Team)
• 12 Line Inspectors
• 6 Metering Inspectors

These teams are fully equipped with motorcycles for Quick Response Teams, 4-wheel vehicles for response operations, and bucket trucks for line restoration.

Negros Power’s Restoration Prioritization Matrix ensures that power restoration follows a clear order of importance:
1.Subtransmission Lines
2.Substations
3.Feeder Backbone Restoration
4.Hospitals and Medical Facilities
5.Emergency Services (fire stations, police stations, BJMP, and city or capitol offices)
6.Whole Blocks with No Light
7.Single Houses with No Light
8.Non-Power Related Concerns

The company also confirmed that 24/7 customer hotlines will remain open. While the Customer Service office is operational, consumers are encouraged to reach out through Negros Power’s official social media pages, which have a dedicated team ready to respond to inquiries and outage reports.

Key Accounts and Community Relations (ComRel) teams are likewise coordinating with local government units and critical facilities to ensure continuous service and fast response when needed.

Engr. Bernard Bailey Del Castillo, Chief Operating Officer and Chief Technical Officer of Negros Power, emphasized that the company’s priority is public safety and service reliability during the typhoon.

“All our contingency resources are now activated. We have pre-positioned our teams, vehicles, and materials in key locations to ensure quick response and faster restoration once conditions permit,” said Engr. Del Castillo. “Our priority is the safety of our personnel and the public while ensuring that critical facilities like hospitals and emergency services remain energized.”

Negros Power assured its consumers that it will continue to provide regular updates and maintain close coordination with local authorities throughout the duration of Typhoon Tino.

“All systems are in place and our crews are fully mobilized,” the company added. “We are committed to ensuring safety, quick response, and reliable restoration for our consumers during Typhoon Tino.”* (NEPC)