Negros Power’s temporary office signifies commitment to consumers

The opening of the temporary office of Negros Electric and Power Corporation (Negros Power) in Bacolod signals its readiness to commence operations pending approval from the national government.

Located at the 2nd floor of Robinsons East Mall at Burgos Avenue in Brgy. Villamonte, NEPC’s spacious temporary office will house its corporate and operation employees and customer care center.

Roel Castro, President and Chief Executive Officer of Negros Power, emphasized the company’s commitment to serving consumers from day one, ensuring that their needs and concerns are addressed promptly.

“The opening of this office signifies our dedication to fulfilling our commitments to consumers. This office represents our headquarters and the consumers’ space,” Castro said.

In a statement, Negros Power, collaborating with Joint Venture Agreement (JVA) partner Central Negros Electric Cooperative (CENECO), expressed confidence in its preparedness to deliver efficient services to the public.

Negros Occidental Vice Governor Jeffrey Ferrer, during Thursday’s blessing and inauguration, commended Negros Power and expressed optimism that the new distribution utility would offer improved service delivery, including affordable rates and prompt resolution of consumer issues.

Bacolod City Vice Mayor El Cid Familiaran, on his part, echoed these sentiments, anticipating a transition to a more reliable, efficient, and cost-effective power supply for consumers.

Negros Power has made significant strides in preparation for its operational launch, including the procurement of essential electrical materials, training of employees and 24/7 helpline staff, and reinforcement of its vehicle fleet from a sister company – MORE Power. These initiatives aim to ensure a seamless transition and readiness to serve electric consumers in Central Negros effectively.

With the franchise law of Negros Power already approved by Congress and pending presidential endorsement, Roel Castro anticipates operations to commence by August of this year. The company’s proactive measures and collaborative efforts with stakeholders reflect its commitment to delivering high-quality and reliable power services to the region.

The office opening Thursday was also attended by the leaders of consumer and business groups, CENECO managers, directors and employees, and other stakeholders.*